NEW YORK (Reuters) -Bank of America’s chief technology and information officer, Aditya Bhasin, is retiring from the lender and will be replaced by Hari Gopalkrishnan, according to an internal memo seen by Reuters on Monday.
Bhasin, whose career spans more than two decades at BofA, will take on a new role outside the bank advising and investing in mid-sized companies. He serves on the bank’s executive management team and held roles in technology, marketing and other areas during his tenure, according to the memo signed by CEO Brian Moynihan.
The incoming tech chief, Gopalkrishnan, joined BofA in 2011 after holding senior technology roles at Citigroup.
Bank of America has invested heavily in technology in recent years. It has more than 59 million digital users and its patent filings exceed 7,800.
Since the 2018 launch of its virtual assistant, Erica, the company’s use of artificial intelligence has grown, including three billion client interactions via Erica, according to the memo.
(Reporting by Saeed Azhar, editing by Lananh Nguyen)
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